Sendiro Wallet – Privacy Policy

Success Innovation Global LTD ("we", "us", or "our") operates Sendiro Wallet, a non-custodial mobile wallet available at sendirowallet.com. We are committed to protecting your privacy and built this app with self-custody and minimal data collection at its core.

This Privacy Policy explains what information we collect when you use Sendiro Wallet, how we use and protect it, and your choices. Because Sendiro Wallet is fully non-custodial, we collect very little — and never your private keys, seed phrase, or funds.

By using the app, you accept the practices described here. If you do not agree, please do not use Sendiro Wallet.

1. Information We Do Not Collect

We do not collect or have access to:

• Your private keys or recovery seed phrase
• Your wallet addresses (except what your device broadcasts publicly to blockchains)
• Your transaction details, balances, or asset holdings (beyond what is visible on public blockchains)
• Any personally identifiable financial information
• Your name, email address, phone number, or other direct identifiers (unless you voluntarily provide them when contacting support)

We do not require user accounts, logins, KYC verification, or any form of registration. Your funds and sensitive wallet data never pass through or reside on our servers.

2. Information We May Collect Automatically

To keep the app running smoothly and improve it over time, we collect limited, mostly technical data:

• Device and App Information
  Device model, operating system version, app version, language preference, screen resolution, time zone, and general device settings.
• Usage and Performance Data
  How you interact with the app (e.g., which features are used, screens visited), crash reports, error logs, and performance metrics (e.g., load times).
• Analytics Data
  Anonymized, aggregated usage patterns (e.g., number of active sessions, popular blockchain networks). We use third-party analytics providers such as Google Firebase Analytics to help us understand trends without identifying individuals.
• IP Address and Network Information
  Temporarily collected for basic functionality (e.g., connecting to blockchain nodes or our support servers) and debugging. IP addresses are not stored long-term or linked to personal profiles.

This data is collected automatically when you use the app and is used only in anonymized or aggregated form.

3. Information You Voluntarily Provide

If you contact us (e.g., via support@sendirowallet.com or in-app feedback), we may receive:

• Your email address
• Any details you choose to share in your message

We retain this information only as long as necessary to respond to your inquiry and resolve the issue.

4. How We Use the Information

We use the limited information we collect to:

• Operate, maintain, and improve Sendiro Wallet
• Diagnose and fix bugs or crashes
• Understand general usage patterns to make the app better
• Respond to your support requests
• Comply with legal obligations if required

We do not use your information for advertising, marketing, profiling, or selling to third parties.

5. Sharing of Information

We share information only in these limited situations:

• With trusted service providers (e.g., analytics or crash-reporting tools like Firebase) who help us run the app — they are bound by strict confidentiality and cannot use the data for their own purposes.
• If required by law, regulation, court order, or government request.
• In connection with a merger, acquisition, or sale of company assets (your data would remain protected under similar terms).

We do not sell, rent, or otherwise share your information with third parties for their own commercial purposes.

6. Data Storage, Security, and Retention

• Any data stored on our servers (e.g., anonymized analytics logs) is protected with industry-standard security measures.
• Device-stored data (your keys and seed phrase) is encrypted locally on your phone — we have no access to it.
• We keep anonymized analytics data for up to 24 months to understand long-term trends; support-related emails are kept only as long as needed to assist you.

7. Your Choices and Rights

• You can limit analytics collection through your device settings (e.g., opt out of personalized ads or limit app tracking).
• Uninstalling the app removes all local data from your device.
• If you have shared personal information with us (e.g., via email), you can request access, correction, or deletion by contacting support@sendirowallet.com.

We will respond to valid requests in accordance with applicable privacy laws.

8. Third-Party Services and Blockchain Data

Sendiro Wallet connects to public blockchains and third-party decentralized protocols (e.g., for token swaps). Your public wallet address and on-chain transactions are visible on those public networks — this is not data we collect or control. Third-party services have their own privacy practices; please review them before interacting.

9. Children's Privacy

Sendiro Wallet is not directed to children under 13 (or the applicable age in your region). We do not knowingly collect personal information from children. If we become aware that we have, we will delete it promptly.

10. Changes to This Privacy Policy

We may update this policy from time to time. If changes are material, we will notify you through the app or on sendirowallet.com. Your continued use after such changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at: support@sendirowallet.com or through the official support channels listed on sendirowallet.com.

Success Innovation Global LTD is proud to offer a truly non-custodial wallet with minimal data collection. Your privacy and control matter to us.

Thank you for using Sendiro Wallet. Stay safe.